Welcome to Barberia Peluquería Look Madrid! We are delighted to serve you at our premier hair salon and barbershop located at Av. de Colmenar Viejo, 25, 28701 San Sebastián de los Reyes, Madrid, Spain. These Terms of Service (“Terms”) are designed to ensure a clear, respectful, and safe experience for all our valued clients and staff. By accessing our website, https://barberialookmadrid.com, booking an appointment, or utilizing any of our services, you signify your acceptance of and agreement to comply with these Terms in their entirety. Please read them carefully.
Before booking or using our salon services, we recommend reviewing our Salon Policy to understand our appointment, cancellation, refund, and service satisfaction guidelines.
1. Acceptance of Terms
Your engagement with Barberia Peluquería Look Madrid, whether through browsing our website (https://barberialookmadrid.com) or by scheduling and receiving services at our salon at Av. de Colmenar Viejo, 25, 28701 San Sebastián de los Reyes, Madrid, Spain, constitutes your explicit agreement to be bound by these Terms of Service. If you do not agree with any part of these Terms, you should not access our website or utilize our services.
2. Salon Services & Booking Agreement
Barberia Peluquería Look Madrid offers a comprehensive range of hair salon and barbershop services. We welcome both pre-booked appointments and walk-in clients, subject to availability. Our business hours are Mon – Sat: 9:30 AM – 9:00 PM; Sun: Closed. We strive to accommodate all requests efficiently and professionally.
- Appointment Booking: Appointments can be scheduled via our website, by phone at +34 910 10 19 53, or in person at our salon. We encourage advance booking to secure your preferred time and stylist.
- Service Adjustments: Barberia Peluquería Look Madrid reserves the right to schedule, adjust, or decline services based on various factors including, but not limited to, stylist availability, client suitability, safety concerns, or the client’s previous service history. We will always communicate any such adjustments with transparency and professionalism.
- Client Responsibility: Clients are responsible for accurately describing their desired service, disclosing any relevant health conditions (e.g., allergies, sensitivities, scalp conditions) that may impact the service, and following pre-service instructions provided by our staff.
If you have questions about our hair services, appointment procedures, opening hours, or other salon-related information, please visit our Frequently Asked Questions (FAQs) for helpful answers before your visit.
3. Cancellation & Rescheduling Policy
At Barberia Peluquería Look Madrid, we understand that unforeseen circumstances can arise. To best serve all our clients and manage our stylists’ schedules effectively, we kindly request your cooperation with our cancellation and rescheduling policy:
- Advance Notice: We request clients to provide at least 24 hours’ notice for any cancellations or rescheduling of appointments. This allows us sufficient time to offer the slot to other waiting clients.
- How to Cancel/Reschedule: You can cancel or reschedule your appointment by calling us at +34 910 10 19 53, emailing us at eljbaryahmed@gmail.com, or using our online booking system if applicable.
- Late Cancellations/No-Shows: Repeated late cancellations or no-shows may result in a booking fee being applied for future appointments or the requirement of a deposit for booking. We appreciate your understanding in this matter, as these policies help us maintain a high level of service for everyone.
If you have additional questions about our services, booking procedures, opening hours, or other common concerns, please visit our Frequently Asked Questions (FAQs) page for more information.
4. Intellectual Property
At Barberia Peluquería Look Madrid, we take pride in our artistry and the visual content we create. Our intellectual property rights are important to us:
- Salon Photography: Any photographs or videos taken by Barberia Peluquería Look Madrid staff within the salon premises, including images of hairstyles, beard trims, or other services performed, are the sole property of Barberia Peluquería Look Madrid. These may be used for marketing, promotional materials, or social media, unless a client explicitly requests otherwise in writing.
- Website & Digital Content: All content on our website (https://barberialookmadrid.com), including text, images, graphics, logos, and service descriptions, is the intellectual property of Barberia Peluquería Look Madrid and is protected by applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
5. Conduct and Salon Safety
Barberia Peluquería Look Madrid is committed to maintaining a welcoming, hygienic, and respectful atmosphere for all our guests and staff at Av. de Colmenar Viejo, 25, 28701 San Sebastián de los Reyes, Madrid, Spain.
- Respectful Environment: We expect all clients to treat our staff and other guests with courtesy and respect. Any behavior deemed disruptive, aggressive, or inappropriate will not be tolerated and may result in refusal of service.
- Hygiene Standards: We adhere to stringent hygiene and sanitation practices. Clients are expected to maintain personal hygiene. Our stylists use sterilized tools and clean styling stations for every client.
- Children in the Salon: For their safety and the comfort of all clients, children not receiving services must be supervised by a parent or guardian at all times and remain in the designated waiting areas.
- Valuables: Barberia Peluquería Look Madrid is not responsible for any lost or damaged personal belongings brought into the salon. Please keep your valuables secure.
- Pets: For health and safety reasons, only service animals are permitted inside the salon.
6. Disclaimer of Warranties & Limitation of Liability
Barberia Peluquería Look Madrid strives to provide exceptional service, expertise, and a positive experience. However, it’s important to understand the following:
- Service Provision: All services are provided by Barberia Peluquería Look Madrid in good faith, utilizing the professional skills and experience of our trained staff. While we aim for complete client satisfaction, individual results may vary based on hair type, condition, and other factors.
- No Warranties: Barberia Peluquería Look Madrid makes no warranties, expressed or implied, regarding the outcome or suitability of services for a particular purpose, beyond what is explicitly guaranteed in our salon policy (e.g., retouch guarantees).
- Limitation of Liability: In no event shall Barberia Peluquería Look Madrid, its owners, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or website. Our total liability for any claim arising under these Terms shall not exceed the amount paid by you for the specific service in question. This limitation of liability does not apply to damages caused by gross negligence or willful misconduct on the part of Barberia Peluquería Look Madrid where such exclusion is prohibited by law.
7. Governing Law
These Terms of Service and any disputes arising out of or related to your use of Barberia Peluquería Look Madrid’s services or website shall be governed by and construed in accordance with the laws of Spain, specifically those applicable in Madrid, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in Madrid, Spain.
8. Modifications & Inquiries
Barberia Peluquería Look Madrid reserves the right to update, change, or replace any part of these Terms of Service at any time without prior notice. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.
If you have any questions or concerns regarding these Terms of Service, our salon policies, or any other matter, please do not hesitate to contact us:
- Address: Av. de Colmenar Viejo, 25, 28701 San Sebastián de los Reyes, Madrid, Spain
- Phone Number: +34 910 10 19 53
- Email Address: eljbaryahmed@gmail.com
We respect your privacy and are committed to protecting your personal information. To learn how we collect, use, and safeguard your data, please read our Privacy Policy.
Salon Policy – Barberia Peluquería Look Madrid
Guest Satisfaction Guarantee
Your satisfaction is our top priority at Barberia Peluquería Look Madrid. We stand behind the quality of our services and our talented team. If you are not completely satisfied with your hair cut or color service, please notify us within 7 days of your original appointment. We will gladly schedule a complimentary adjustment with the same stylist who performed the original service to ensure you leave happy. This guarantee applies to adjustments, not changes to the original service requested.
Sanitation and Hygiene Standards
Barberia Peluquería Look Madrid is committed to maintaining the highest standards of cleanliness and hygiene for the health and safety of both our clients and staff. Our procedures include:
- Sterilization: All shears, clippers, combs, and non-disposable tools are thoroughly cleaned and sterilized using professional-grade disinfectants and barbicide solutions after each client.
- Sanitary Stations: Each styling station is meticulously cleaned and disinfected before and after every client.
- Fresh Linens: We use fresh, clean capes and towels for every client.
- Staff Training: Our team is regularly trained on the latest sanitation protocols and best practices.
Consultation Procedure
We believe a thorough consultation is key to achieving your desired look. Before every service at Barberia Peluquería Look Madrid, your stylist will engage in a detailed discussion with you to:
- Understand your vision, preferences, and lifestyle.
- Assess your hair type, texture, and current condition.
- Discuss suitable options, expected results, and maintenance.
- Provide a clear understanding of the service steps and pricing.
We encourage clients to bring inspiration photos and to communicate openly during this process to ensure the best possible outcome.
Pricing and Payment
Our service prices are listed in the salon and on our website. Prices may vary based on hair length, thickness, product usage, and the complexity of the service. All prices are subject to change without prior notice. We accept various forms of payment, including credit/debit cards and cash. Gratuities are always appreciated by our stylists.
Late Arrivals
We understand that sometimes delays are unavoidable. If you anticipate being late for your appointment, please call us at +34 910 10 19 53 as soon as possible. While we will do our best to accommodate you, late arrivals may result in a shortened service or the need to reschedule, especially during peak hours, to ensure we remain on schedule for other clients.
Service Animal Policy
In compliance with health and safety regulations, and out of consideration for all our clients, only certified service animals are permitted inside Barberia Peluquería Look Madrid. We kindly ask that you inform us in advance if you will be accompanied by a service animal.
Feedback
Your feedback is invaluable to us. If you have any comments, suggestions, or concerns about your experience at Barberia Peluquería Look Madrid, please speak with your stylist, the salon manager, or contact us directly via phone at +34 910 10 19 53 or email at eljbaryahmed@gmail.com. We are always striving to improve and provide the best possible service.
At Barberia Peluquería Look Madrid, we are committed to maintaining transparent and fair relationships with our clients. Please revisit our Terms of Service whenever you need to review the conditions and guidelines governing the use of our website and salon services.